General Question?

If you find injured or orphaned wildlife, please contact us on 0477 555 611 or Wildlife Rescue Australia on 1300 596 457 (Australia wide, 24/7). For large injured wildlife on or near a roadway, please contact Police on 000 for assistance. For any non-native, domestic or farm animals, please contact your local shire as we do not have the expertise to deal with them. We are also unable to assist with domestic work such as animals trapped in roofs, walls etc. Help for Wildlife is not licenced to assist with those sorts of issues. Please contact Humane Animal Solutions on 0421 782 731.

We always encourage volunteers to become rescuers and transporters before they decide to commit to becoming a foster carer. This way volunteers can get an idea of what’s involved with dealing with wildlife. We would also encourage you try and volunteer at one of your local wildlife shelters.
To become a foster shelters, you need to be taken on by a registered wildlife carer. There is a limit of three foster carers that a wildlife shelter can have at one time. Under special circumstances shelters may be approved to take on more than three carers.  You can contact the Department of Environment, Land, Water and Planning (DELWP) for details of a local carer near you.
All costs are born by the carers themselves, whether foster carer or wildlife shelter, which can be very expensive. DELWP offer a yearly grant for items related to wildlife caring. Not everyone receives the grant.

Please cover the animal with a blanket, ensuring its head is completely covered.  Approach the property owner to cut fence. This releases the tension on the animal’s leg/hip and can reduce injury. Keep the animal covered as this will reduce its stress. Only attempt to do the above if safe to do so. Contact us for assistance/advice.

Marsupials have pouches. Kangaroos, wallabies, wombats, possums, koalas, and gliders are just some of the animals you may see injured or killed on the side of the road. If safe to do so, stop and check if the animal is alive. If so, please contact us for assistance. If deceased, please use disposable gloves to check its pouch to see if any young are inside. You can do this by looking for any movement and by placing your hand over the outside of pouch area to feel for young. If there is a pouch young, carefully place your hand inside or gently roll back the pouch opening and scoop the baby out. Do not pull on any limbs or pull off the teat as this can cause injury. Keep the baby warm and contact us. DO NOT attempt to feed or give fluids. If you are not confident in doing any of the above, or if it’s not safe to do so, do not attempt it. Please contact us for assistance/advice.

The following items should be kept in your car in case of emergencies:

Disposable Gloves
Hand sanitiser
Pillow case
Wet ones
Pouch
Foldable cardboard box or similar
Disposable instant hand warmer
In your phone – HFW 0477 555 611

Please contact us on 0477 555 611 as we have carers across Victoria.  We work across the whole state.

We have a list of licensed snake catchers that work throughout Victoria. A fee may be charged as they are individual businesses, not volunteers. You may also find them on your local council website. Please contact us for a snake catcher near you.

We are not equipped to deal with marine life. There is a dedicated Marine Response Unit you can contact on 0477 158 676 or 0418 599 333. Please do not go near seals. If you require help with dolphins, whales or other cetacean strandings (beaching), please call 0401 011 022 or 0405 220 830.

Any Question?

We are always here for you. Please ask us if you have any questions.